Unit information: Professional Studies 4 in 2012/13

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Unit name Professional Studies 4
Unit code VETS36000
Credit points 0
Level of study H/6
Teaching block(s) Teaching Block 4 (weeks 1-24)
Unit director Dr. Blaxter
Open unit status Not open
Pre-requisites

None

Co-requisites

All other units in BVSc 4: Pathology ; Veterinary Public Health ; Farm Animal Science ; Companion Animal Science.

School/department Bristol Veterinary School
Faculty Faculty of Health Sciences

Description including Unit Aims

This Unit is vertically integrated with Professional Studies Units in years 1, 2, 3 and 5 and allows continuing development of an understanding of the complex issues and responsibilities associated with being a veterinary professional. Communication skills - Teaching allows development of effective communication skills in the context of challenging situations where issues such as grief and anger are likely. The concept and practicalities of shared decision making within the clinical team and with clients are also explored. Professional conduct ethics and law - The RCVS guide to professional conduct and veterinary jurisprudence are explored and applied to a range of common and more challenging situations. Business management - Business models applicable to UK veterinary practice and fundamental business principles such as price setting, and profitability are explored. The requirements of the RCVS practice standards scheme and issues of clinical governance and audit and employment law are discussed.

Aims:

  • To develop understanding of the nature of the relationship owners have with animals and how this affects communication in more challenging situations such as euthanasia and loss.
  • To develop skills of effective communication in more challenging situations, such as when owners are angry, distressed, grieving or in conflict.
  • To develop understanding as to how collective decisions are made and develop the skills appropriate to this.
  • To develop knowledge and understanding of the legal requirements attached to veterinary work and the guidelines of the Royal College of Veterinary Surgeons.
  • To develop basic knowledge and understanding of common veterinary business practice, the requirements of the RCVS practice standards scheme, the concepts of clinical governance and audit and employment law.

Intended Learning Outcomes

Communication skills:

Students should be able to:

Describe the range of attachment owners have for their animals.

Describe models of grief and apply these to clinical situations.

Identify the role of shared decision making and negotiation in the veterinary consultation.

Identify their own and peers communication skills at dealing with a range of challenging situations with tutors and trained medical actors such as when clients are angry, distressed, grieving or in conflict.

Professional conduct, ethics and law:

Students should be able to:

Identify the skills they require to manage the transition to practice post-graduation.

Describe the skills required for professional and ethical negotiation with clients and within the practice team.

Identify how to act ethically and professionally within the law and the RCVS guidelines as described in the RCVS ’Guide to Professional Conduct’.

Reflect on generic situations requiring ethical and professional consideration observed on EMS placements and discuss these with tutors

Reflect on personal study skill strategies in the light of the RCVS requirements for pre and post graduation

Business Management:

Students should be able to:

Describe the different business models of veterinary practice ownership.

Critically discuss the factors, which must be considered when setting fees for goods and services

Explain and interpret financial statements.

Define the term ‘profitability’ and calculate profitability ratios.

Describe employee and employer rights and duties as outlined in employment legislation.

Describe what provisions and systems practices need to have in place in order to satisfy the requirements of the RCVS Practice Standards Scheme.

Study Learning and Investigation:

Students should be able to:

Reflect effectively on their approach to clinical working conditions and on how they respond to difficult situations.

Teaching Information

Lectures, seminars, debate, practicals, computer-assisted-learning, reflective journal

Assessment Information

ASSESSMENT To progress into clinical rotations after Easter BVSc students must:

1. Achieve an overall pass mark made up from the following written components: a) A 1 hour multiple choice examination - 60%

b) Course work in Business Studies - 20%

c) OSCEs in Communication skills - 20%

2. Submit satisfactory entries in their Professional Studies portfolio and discuss these with their personal tutors, on: a) personal study methods; b) ethics and professional ponduct

PROGRESSION

Students will be given an opportunity to retake or resubmit any components they fail.

If they fail to achieve 50% in the combined mark, students must re-submit aspects of unsatisfactory course work before taking the MCQ resit examination Failure to achieve an overall pass mark in the resit will result in failure to progress.

Before starting clinical rotations, students must also submit acceptable reflective journal entries. Failure to submit acceptable entries will result in failure to progress.

Reading and References

  • Gray and Moffett (2010) ‘Handbook of Veterinary Communication Skills’, Wiley-Blackwell
  • Maggie and Stutchfield (2008) Veterinary Practice Management: A Practical Guide 2nd Ed. , Saunders-Elsevier
  • Moreau and Nap (2010), Essentials of Veterinary Practice: An Introduction to the Science of Practice Management, Henston
  • Rollin (2006), An Introduction to Veterinary Medical Ethics: Theory and Cases, 2nd Ed, Wiley-Blackwell